Hotel Lungarno - Lungarno Collection

The location and the view were amazing and the staff were exceptionally friendly. It was our birthdays and they arranged balloons and as requested a mini cake and bottle of Sancere our favourite wine. Everything from the deadheading of the flowers to the folding of the base of the curtains was meticulous. The rooms were serviced twice a day it was just divine.

What didn't we like? The moment you got out of the car there was someone to greet you and help with your bags. The staff where so friendly. The rooms were well equipped and had everything that you would want for a comfortable. If there was anything missing, one simple call and it was sent to you. We also had the most amazing breakfast added into our stay. Overall we could not have been at a better spot during our time in Florence. Really appreciated this stay.

Everything I can’t single out an employee or a department. Everyone makes you feel special in their own way from reception, to the concierge, to the restaurants, lobby, breakfast area, housekeeping and door service. Thank you and until next time.

Excellent location, extremely well decorated and tidy! The staff is fantastic, politely treating every guest, and going above and beyond to please us! I got there because my previous hotel in the last minute did not confirm the reservation and what a wonderful surprise I had! A calm spot right in the middle of one of the most busy pints of Florence- Il Ponte Vecchio!

The location was absolutely perfect. The room blew me away. The breakfast made me love breakfast. The staff were outrageously kind and accommodating. I arrived tired and hours before check-in. They readied my room in an hour while offering me coffee and pastries. While I am a very low maintenance traveller, I overheard many a conversation involving guests who needed accommodating and the hotel seemed to go above and beyond. Let me also say this: When I walked into my room I thought: Florence has some tough competition. I didn't want to leave.